Costco Org Chart & Sales Intelligence blog

Costco Org Chart & Sales Intelligence blog

Costco Wholesale Corporation
999 Lake Drive
Issaquah, WA 98027
United States
Main Phone: (425) 313-8100
Website: https://www.costco.com

Ticker Symbol: (NYSE: COST)
Sector(s): Consumer Defensive
Industry: Discount Stores
Full Time Employees: 304,000
Costco Fortune 500 Rank: #11
Costco Forbes Global 2000 Rank: #123

Costco on Social Media
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Who is the CEO of Costco?

The CEO of Costco is W. Craig Jelinek. He has been with the company since 1984 and has held a variety of positions including store manager, general manager, and regional vice president. In 2010, he was appointed president and chief operating officer, and in 2012 he was promoted to CEO. Jelinek has been instrumental in the company's success, overseeing its expansion to over 700 warehouses worldwide and its continued growth in sales and profits. He is known for his focus on keeping prices low for customers while also investing in the company's employees, offering them competitive wages and benefits. Under Jelinek's leadership, Costco has also been recognized for its commitment to sustainability and corporate responsibility. He is seen as a leader in the retail industry, and is known for his ability to balance Costco's business and social responsibility.

What do the Costco Org Charts look like?

PREVIEW

Download the Costco Org Chart & Sales Intelligence Report to see the complete set of Costco Org Charts.

How would you describe the Costco Organizational Structure?

Costco's organizational structure is a hybrid of both hierarchical and flat structures. At the top of the hierarchy is the Board of Directors and the CEO, who make strategic decisions for the company. Underneath them are the divisional managers, who are responsible for specific areas of the company such as operations, finance, and marketing. These divisional managers have a large degree of autonomy and decision-making power within their respective areas. However, Costco also has a relatively flat structure, with a relatively small number of management layers between the top level and the front-line employees. This allows for quick decision making and effective communication within the company. Additionally, Costco places a strong emphasis on teamwork and employee empowerment, with a culture that encourages employee involvement in decision making and problem solving. This structure allows Costco to maintain a high level of efficiency and customer satisfaction.

Who are the decision-makers at Costco?

NAME	TITLE	COMPANY	PHONE	EMAIL
W. Craig Jelinek	Chief Executive Officer	Costco	(425) 313-8100	{f}{last}@costco.com
Richard A. Galanti	Executive Vice President and Chief Financial Officer	Costco	(425) 313-8100	{f}{last}@costco.com
Patrick J. Callans	Executive Vice President, Administration	Costco	(425) 313-8100	{f}{last}@costco.com
Timothy L. Rose	Executive Vice President, Ancillary Businesses, Manufacturing & Business Centers	Costco	(425) 313-8100	{f}{last}@costco.com
Yoram B. Rubanenko	Executive Vice President, COO - Eastern Division	Costco	(425) 313-8100	{f}{last}@costco.com
James P. Murphy	Executive Vice President, COO - International Division	Costco	(425) 313-8100	{f}{last}@costco.com
Pierre Riel	Executive Vice President, COO - International Division	Costco	(425) 313-8100	{f}{last}@costco.com
Claudine Adamo	Executive Vice President, COO - Merchandising	Costco	(425) 313-8100	{f}{last}@costco.com
James Klauer	Executive Vice President, COO - Northern Division	Costco	(425) 313-8100	{f}{last}@costco.com
Caton Frates	Executive Vice President, COO - Southwest Division	Costco	(425) 313-8100	{f}{last}@costco.com
John Sullivan	Executive Vice President, General Counsel & Corporate Secretary	Costco	(425) 313-8100	{f}{last}@costco.com
Ron M. Vachris	President and Chief Operating Officer	Costco	(425) 313-8100	{f}{last}@costco.com
Russ Miller	Senior Executive Vice President, COO - Warehouse Operations - U.S. & Mexico	Costco	(425) 313-8100	{f}{last}@costco.com
Robert Parker	Senior Vice President, Business Centers	Costco	(425) 313-8100	{f}{last}@costco.com
Terry Williams	Senior Vice President, CIO - Information Technology	Costco	(425) 313-8100	{f}{last}@costco.com
Ali Moayeri	Senior Vice President, Construction & Purchasing	Costco	(425) 313-8100	{f}{last}@costco.com
Daniel M. Hines	Senior Vice President, Corporate Controller	Costco	(425) 313-8100	{f}{last}@costco.com
Jeff Cole	Senior Vice President, Costco Wholesale Industries & Business Development	Costco	(425) 313-8100	{f}{last}@costco.com
Gino Dorico	Senior Vice President, Country Manager - Canada	Costco	(425) 313-8100	{f}{last}@costco.com
Teresa Jones	Senior Vice President, Depots & Traffic	Costco	(425) 313-8100	{f}{last}@costco.com
John D. Thelan	Senior Vice President, Depots & Traffic	Costco	(425) 313-8100	{f}{last}@costco.com
Mike Parrott	Senior Vice President, Ecommerce	Costco	(425) 313-8100	{f}{last}@costco.com
Richard Chang	Senior Vice President, General Manager - Asia	Costco	(425) 313-8100	{f}{last}@costco.com
Jeffrey Abadir	Senior Vice President, General Manager - Bay Area Region	Costco	(425) 313-8100	{f}{last}@costco.com
Marc-André Bally	Senior Vice President, General Manager - Eastern Canada Region	Costco	(425) 313-8100	{f}{last}@costco.com
Louie Silveira	Senior Vice President, General Manager - Europe	Costco	(425) 313-8100	{f}{last}@costco.com
Walt Shafer	Senior Vice President, General Manager - Lincoln Premium Poultry	Costco	(425) 313-8100	{f}{last}@costco.com
Greg Carter II	Senior Vice President, General Manager - Los Angeles Region	Costco	(425) 313-8100	{f}{last}@costco.com
William Koza	Senior Vice President, General Manager - Midwest Region	Costco	(425) 313-8100	{f}{last}@costco.com
Adam Self	Senior Vice President, General Manager - Northeast Region	Costco	(425) 313-8100	{f}{last}@costco.com
Mario Omoss	Senior Vice President, General Manager - Northwest Region	Costco	(425) 313-8100	{f}{last}@costco.com
W. Richard Wilcox	Senior Vice President, General Manager - San Diego Region	Costco	(425) 313-8100	{f}{last}@costco.com
Wendy Davis	Senior Vice President, General Manager - Southeast Region	Costco	(425) 313-8100	{f}{last}@costco.com
Darby Greek	Senior Vice President, General Manager - Texas Region	Costco	(425) 313-8100	{f}{last}@costco.com
Azmina Virani	Senior Vice President, General Manager - Western Canada Region	Costco	(425) 313-8100	{f}{last}@costco.com
Brenda Weber	Senior Vice President, Human Resources	Costco	(425) 313-8100	{f}{last}@costco.com
Sandy Torrey	Senior Vice President, Membership, Marketing, Member Service Centers and Travel	Costco	(425) 313-8100	{f}{last}@costco.com
Pietro Nenci	Senior Vice President, Merchandising - Corporate Foods, Non-Foods & Ecommerce, Canada	Costco	(425) 313-8100	{f}{last}@costco.com
Nancy Griese	Senior Vice President, Merchandising - Foods & Sundries	Costco	(425) 313-8100	{f}{last}@costco.com
Sarah George	Senior Vice President, Merchandising - Fresh Foods	Costco	(425) 313-8100	{f}{last}@costco.com
Yoon Kim	Senior Vice President, Merchandising - Non-Foods	Costco	(425) 313-8100	{f}{last}@costco.com
Geoff Shavey	Senior Vice President, Merchandising - Non-Foods	Costco	(425) 313-8100	{f}{last}@costco.com
Richard Stephens	Senior Vice President, Pharmacy	Costco	(425) 313-8100	{f}{last}@costco.com
David Messner	Senior Vice President, Real Estate Development	Costco	(425) 313-8100	{f}{last}@costco.com
Robert E. Nelson III	Senior Vice President, Treasury, Financial Planning & Investor Relations	Costco	(425) 313-8100	{f}{last}@costco.com

What is Terry Williams, CIO, Costco focused on in 2023?

Terry Williams' priorities include ensuring the smooth operation and security of Costco's information technology systems, as well as implementing new technologies to improve the company's efficiency and competitiveness. Additionally, as CIO, he works closely with other executives and departments to develop and execute the company's overall technology strategy and ensure it aligns with the overall business objectives.

 

What are some of Costco's Digital Transformation initiatives in 2023?

Costco, like many retailers, has been undergoing a digital transformation in recent years in order to stay competitive in the e-commerce market and provide a seamless shopping experience for customers. One of their initiatives includes the development of a mobile app, which allows customers to easily browse and purchase products, access deals and coupons, and manage their membership. They also have been investing in improving their e-commerce platform, making it more user-friendly and efficient for customers to shop online. Another key initiative has been the implementation of advanced analytics and data mining techniques to better understand customer behavior and preferences, which can be used to improve marketing and inventory management. Additionally, Costco has been experimenting with new technologies such as augmented reality, virtual reality, and artificial intelligence to enhance the customer experience both online and in-store.

Who serves on Costco’s Board of Directors?

NAME	TITLE	COMPANY
Hamilton E. James	Chairman of the Board	Costco
W. Craig Jelinek	CEO of Costco	Costco
Maggie Wilderotter	CEO and Chair of the Grand Reserve Inn	Costco
Susan Decker	CEO of Raftr, Inc.	Costco
John W. Stanton	Chairman of Trilogy International Partners, Inc.	Costco
Jeff Raikes	Co-Founder of the Raikes Foundation	Costco
Richard A. Galanti	EVP, CFO of Costco	Costco
Sally Jewell	Former CEO of The Nature Conservancy	Costco
Kenneth D. Denman	General Partner at Sway Ventures	Costco
Ron Vachris	President, COO of Costco	Costco
Charles T. Munger	Vice Chairman of Berkshire Hathaway Inc.	Costco

Where is Costco investing in their business?

SALES TRIGGERS PREVIEW

More details on T-Mobile-Costco arrangement are revealed
Jan 2023
As a follow up to last week’s report that Costco will be running a pilot program that will sell T-Mobile’s products in its stores, an update has been released. The T-Mo Report revealed that the Un-carrier will be the exclusive wireless provider in 178 Costco stores. The publication shared documents detailing this new move from the Un-carrier. The documents reveal that “managers at nearby corporate-owned T-Mobile stores will be sending some of their employees to these Costco locations.” This is because actual T-Mobile corporate employees will now be manning these stores to sell the Un-carrier’s products. As such, they no longer have to rely on a third-party vendor like Wireless Advocates. One of the good things about this arrangement is that T-Mobile will be waiving its $35 Device Connection Charge for customers who will be making a transaction in these stores. There will also be a 90-day return window on purchases made at Costco, which is two months more compared to regular purchases made at T-Mobile.
Source


Costco sees improved sales performance in December
Jan 2023
Costco Wholesale closed out calendar 2022 on an up note as December net and comparable sales growth improved from the previous month. For the five weeks ended Jan. 1, net sales climbed 7% to $23.8 billion from $22.24 billion a year earlier, Issaquah, Washington-based Costco reported Thursday after the market close. That compared with a 5.7% year-over-year uptick in November and a 16.2% gain in December 2021. Across the company, comparable-club sales rose 5.5% for December and were up 7.3% excluding changes in fuel prices and foreign exchange (FX) rates, versus year-ago total comp-sales growth of 14.5% (11.5% excluding fuel and FX). By business unit, December comp sales grew 6.2% in the United States (6.4% excluding fuel and FX), 4.7% in Canada (10.9% excluding fuel and FX) and 2.5% internationally (9.1% excluding fuel and FX), according to Costco.
Source

9 Costco Secrets the CEO Just Revealed
Dec. 27, 2022

1. Costco’s average markup is about 13%
2. People do purchase expensive items at Costco
3. He sees signs of a recession
4. His favorite foods
5. He (almost) revealed the company’s future - When asked if the recent promotion of Ron Vachris to president was a step towards grooming the next CEO, he didn’t outright deny it.
6. The company is growing its membership base
7. The 93-inch plush teddy bear is a hot buy
8. Consumers are buying, but they’re more value-conscious
9. Consumers and employees matter most

Source

Costco CFO says membership price hike is ‘a question of when, not if’
Dec 2022
Costco’s $60 annual membership fee is going up sooner or later. During the company’s earnings report last week, chief financial officer Richard Galanti said that while “there’s no rush” to raise prices, an eventual hike is “a question of when, not if.” The Seattle-based wholesaler’s last price hike in June of 2017 saw it raise the price of its Standard Gold Star membership from $55 to $60, and increase the price of its Executive membership from $110 to $120. Those prices have remained steady ever since. Rival Sam’s Club, meanwhile, recently increased its prices for the first time in nearly a decade. Galanti told analysts that on average Costco has increased its rates every five years and seven months, which would put Costco on track for another increase in January. Still, Galanti said, no decisions have been made about when the fee increase will be implemented.
Source

 

Costco Doubles Down on Ecommerce With Pickup Locker and Marketplace Expansions
December 14, 2021
Costco will put a renewed emphasis on ecommerce by doubling the number of locations with pickup lockers over the coming year and expanding its Costco Next brand directory. The retailer’s net sales were up 16.7% to $49.4 billion in Q1 2022, with digital sales up 13.3% year-over-year.
Currently, 112 Costco warehouses have pickup lockers, according to CFO Richard Galanti on a call with investors. The expansion will bring them to more than 200 stores, though Galanti did not provide an exact target for the expansion.
Source

 

What are Costco executives saying about business performance?

Costco Wholesale (COST) Q1 2023 Earnings Call Highlights
December 8, 2022

Executives in Attendance

• Bob Nelson - SVP, Finance and Investor Relations
• Richard Galanti - CFO

"This year's results included a charge of $93 million pre-tax or $0.15 per share, primarily related to downsizing our charter shipping activities, and a tax benefit of $53 million or $0.12 per diluted share related to stock-based compensation. Last year's results included an asset write-off of $118 million pre-tax or $0.20 per diluted share and a tax benefit of $91 million or $0.21 a share related to stock-based compensation. Additionally, the strength of the U.S. dollar resulted in our foreign company earnings translating into fewer U.S. dollars. With 25% to 30% of our earnings generally -- generated outside of the United States, this negatively impacted earnings by about $0.12 per share. In terms of sales, net sales for the first quarter increased 8.1% or $53.44 billion versus $49.42 billion reported last year. On a comparable sales basis during the first quarter, reported U.S. sales increased over the 12 weeks 9.3%; and excluding gas inflation and FX, 6.5%; Canada, 2.4%; reported 8.3% increase, ex gas inflation and FX. Other International reported minus 3.1%; excluding gas inflation, FX, plus 9.1%. So, you have, all told, 6.6% reported for the company and ex-gas inflation and FX of 7.1%. E-commerce, by the way, was reported of minus 3.7% and a minus 2%, excluding FX."

"In terms of first-quarter comp sales metrics, traffic or shopping frequency increased 3.9% worldwide and up 2.2% in the U.S. Our average transaction size was up 2.6% worldwide and 6.9% U.S. during the first quarter. And foreign currencies relative to the U.S. dollar negatively impacted sales by a little over 3%, while gasoline price inflation positively impacted sales by approximately 2.5%. Moving down the income statement. Membership fee income reported in the quarter, our membership fee income came in right at $1 billion. That's $54 million or 5.7% higher than last year's reported number of $946 million."

"Executive members now represent 45% of our paid membership and just under 73% of worldwide sales. Moving down the income statement to gross margin. Our reported gross margin in the first quarter was lower year over year by 45 basis points and lower by 21 basis points, excluding gas inflation. And as I'll explain in a minute, the 93% pre-tax charge, excluding that 93% -- $93 million charge we took in the quarter, gross margin ex gas inflation would have been only down three basis points."
Source

Where can I find the Costco Annual Report for 2022?

Download the COST 10-K here

What are the key takeaways from Costco's Sustainability Report?

The Costco Sustainability Report highlights the company's efforts to minimize its environmental impact and promote sustainability in its operations. The report states that Costco has set a goal to reduce greenhouse gas emissions from its operations by 18% by 2025. To achieve this goal, Costco is implementing energy-efficient measures in its warehouses, such as LED lighting and solar panels. The company is also working to reduce waste by increasing recycling and composting efforts, and by implementing more efficient packaging practices.

In addition to these efforts, Costco is also working to promote sustainability in its supply chain. The company is working with suppliers to reduce the environmental impact of their operations and encouraging them to use sustainable materials and practices. Costco is also promoting sustainable agriculture by sourcing products from farms that use sustainable practices.

The report also states that Costco is committed to promoting social responsibility and ethical business practices. The company is working to improve working conditions for its employees and ensuring that the products it sells are ethically sourced. Costco is also actively engaged in community service and charitable giving, and it encourages its employees to volunteer in their local communities.

Overall, the Costco Sustainability Report illustrates the company's commitment to reducing its environmental impact and promoting sustainability in its operations, supply chain, and community. The report provides detailed information on the company's progress towards its sustainability goals and highlights specific initiatives and programs that are helping to drive progress.

Source

 

What do the Costco financials look like?

Fiscal Year
Fiscal Year Ends	27-Aug-22
Most Recent Quarter	20-Nov-22
Profitability
Profit Margin	2.55%
Operating Margin	3.35%
Management Effectiveness
Return on Assets	7.43%
Return on Equity	29.32%
Income Statement
Revenue	$231.03 Billion
Revenue Per Share	520.61
Quarterly Revenue Growth	8.10%
Gross Profit	27.57B
EBITDA	9.65B
Net Income Avi to Common	5.88B
Diluted EPS	13.14
Quarterly Earnings Growth	3.00%
Balance Sheet
Total Cash	11.67B
Total Cash Per Share	26.31
Total Debt	9.05B
Total Debt/Equity	42.12
Current Ratio	1.03
Book Value Per Share	48.38
Cash Flow Statement
Operating Cash Flow	6.74B
Levered Free Cash Flow	1.85B

 

Download the Costco Org Chart & Sales Intelligence Report with the full financial analysis and insights.


Where is Costco utilizing cloud technologies?

Cloud Networking Engineer – Cloud Technologies
Location: Issaquah (Seattle), WA
An important member of the Cloud technologies team that performs critical interfacing with other teams pushing towards our Cloud restructuring efforts. Performs Cloud network configurations through Terraform. Creates and manages Infrastructure as Code (IaC). Works with Main POC for Cloud Software Defined Networking. Acts as a liaison to existing Enterprise network and security teams. Develops tool integrations that allow for end to end traceability for application development (from requirements to code objects changed to meet the requirements). Collaborates with Operations, Development and other groups to develop solutions that are predisposed to scalability and simplified maintenance. Configures and maintains on-premises and Azure cloud infrastructure to ensure availability, performance, scalability and security of development, testing and production environments, relying on automated scripts and configuration management tools.
Technologies in use: Azure cloud networking, Azure native networking, Azure FW, Front Door, Azure Load Balancing, Ansible/Jenkins/Terraform


Cybersecurity Operations Engineer - Application Security
Location: Dallas, TX
The role of every Application Security Team member is to support the overarching values and business goals of Costco, including meeting legal, ethical and regulatory obligations; protecting member, employee, and supplier privacy; and ensuring a technologically secure operating environment. The Cybersecurity Operations Engineer works closely with stakeholders in Security, the Business and other leaders within Costco, as well as partner with suppliers and utilize vulnerability management resources. The Engineer is responsible for the successful delivery, design, and support of the vulnerability management program. This role has specifically focuses on application security, vulnerability scanning, vulnerability scan outputs, and the tools and methodologies utilized within the program. 
Technologies in use: Git, ADO, Pull, Fetch, Push, Sync, DevOps, kanban


DevOps Engineer - Enterprise Automation and Orchestration
Location: Issaquah (Seattle), WA
The DevOps Engineer’s responsibilities include the automation of software builds, test and deployment systems, in addition to infrastructure. This role manages various development, test, staging, and demo environments (code deployment, backups, data refreshes), as well as deploys and manages software in Costco’s production environment while leveraging as much automation as possible. The DevOps Engineer is responsible for continually advancing the technology in a collaborative and creative agile environment using many of the latest technologies and industry best practices and finding better and more efficient ways of delivering solutions that meet business objectives. Develops and operates end-to-end automated solutions for IT ops activities (including deployment, release management, monitoring, etc.). 
Technologies in use: Azure

Download the Costco Org Chart & Sales Intelligence Report to see more Technology Insights.

MORE ON COSTCO
Costco Contact Information
Costco Org Charts on Corporate Structure, Executive Leadership, Sales, Marketing, Finance, HR, Supply Chain, Technology, R&D, Manufacturing, etc.
Costco Financial Insights
Costco SWOT Report
Costco Technologies in Use
Costco IT Budgets
Costco Social Media Profiles
Costco Actionable Sales Triggers Events


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